Feedback & Roadmaps

Collect, triage, and plan from user feedback.

Boards & portal

Organize feedback with boardsOrganize feedback into categories so users know where to post.
8 min read
Customize the portal homeGreet visitors with a customizable welcome card above the post list.
2 min read
Customize your portalAdd your logo, colors, and fonts so the portal feels like your product.
4 min read

Inbox & triage

Triage feedback in the inboxFilter, triage, and respond to feedback from a single inbox.
11 min read
Track progress with statusesDefine workflow stages so users can track their feedback.
4 min read
Categorize posts with tagsLabel posts across boards for filtering and organization.
3 min read
ModerationHold incoming posts and comments for review, and control who can interact anonymously.
4 min read
Search across feedbackFind posts quickly using full-text search and filters.
3 min read
Triage AI suggestionsReview duplicate detection, vote suggestions, and AI-generated posts.
6 min read

Roadmap & changelog

Build a public roadmapShow users what's planned, in progress, and complete.
4 min read
Share updates with changelogAnnounce shipped features and link them back to the feedback that inspired them.
2 min read

Analytics & segments

Measure feedback with analyticsTrack feedback volume, engagement, and response times to make data-driven product decisions.
4 min read
Group users with segmentsCreate user segments to filter feedback, scope boards, and gate portal access.
6 min read

Import & migrate

Import and export dataBring existing feedback from other tools or export for backups.
6 min read
Migrate from another toolMove from Canny, UserVoice, or a spreadsheet without losing data or momentum.
7 min read