Integrations
Connect Quackback to the tools your team already uses.
JM
Notifications
SlackConnect Slack to get notified about new feedback, status changes, comments, changelog and support activity, ask the Quackback AI assistant questions, and send any Slack message to Quackback with a shortcut.
9 min readDiscordConnect Discord to post rich embed notifications to your server's channels when new feedback arrives, a post status changes, or someone comments.
4 min readMicrosoft TeamsConnect Microsoft Teams to post Adaptive Card notifications to a team channel when new feedback arrives, a post status changes, or someone comments.
6 min readntfySend push notifications to your phone or desktop with ntfy when feedback arrives, statuses change, or comments are posted, using ntfy.sh or your own ntfy server.
4 min readIssue trackers
LinearConnect Linear to create issues from feedback and support tickets, and sync Linear workflow states back to post and ticket statuses.
6 min readJiraConnect Jira Cloud to create issues from feedback, create or link Jira issues from support tickets, and review Jira status changes on linked posts and tickets.
7 min readGitHubConnect GitHub to create issues from feedback, link or create GitHub issues from support tickets, and update post and ticket statuses when issues close or reopen.
8 min readGitLabConnect GitLab to create issues from feedback automatically and review status changes when a linked GitLab issue is closed or reopened.
5 min readAsanaConnect Asana to create tasks from new feedback automatically and review status changes when a linked task moves to another section of your Asana project.
6 min readClickUpConnect ClickUp to create tasks in a chosen list from new feedback and review status changes when a linked ClickUp task's status changes.
6 min readMonday.comConnect Monday.com to create items on a chosen board from new feedback.
4 min readTrelloConnect Trello to create cards in a chosen list from new feedback and review status changes when a linked card moves to another list.
5 min readView all 11 articlesCRM & customer data
HubSpotConnect HubSpot to see each feedback author's company, lifecycle stage, and associated deal value, so you can prioritize requests by revenue.
5 min readIntercomConnect Intercom to see each feedback author's company, plan, and tags from Intercom alongside their feedback posts.
4 min readZendeskConnect Zendesk and install the Quackback sidebar app so agents can link tickets to feedback posts, create posts, vote for requesters, and see customer context.
9 min readSalesforceConnect Salesforce to match feedback authors to Salesforce contacts by email and see their account details alongside their feedback.
3 min readFreshdeskConnect Freshdesk with your subdomain and API key to look up feedback authors in Freshdesk and see their contact details alongside their feedback.
3 min readStripeConnect Stripe with an API key to find feedback authors in Stripe by email and open their billing profile from their feedback.
3 min readSet up SegmentSync user attributes from Segment identify events into Quackback, and push Quackback segment membership back to Segment as user traits.
4 min readAutomation platforms
ZapierConnect Zapier with a Catch Hook webhook URL to trigger Zaps when feedback is submitted, a status changes, or someone comments, and see the payload for each event.
5 min readMakeConnect Make with a custom webhook URL to trigger Make scenarios when feedback is submitted, a status changes, or someone comments.
4 min readn8nConnect n8n with a production webhook URL to trigger n8n workflows when feedback is submitted, a status changes, or someone comments.
4 min read