Users, segments & analytics

Know who is giving feedback: users, companies, segments, and analytics.

JM
James Morton
By James Morton·5 articles
Measure feedback with analyticsUnderstand the Analytics dashboard: overview, visitors, feedback, support, Quinn, changelog, and user metrics, and the time periods you can choose.
4 min read
Group users with segmentsCreate manual or rule-based segments from user, account, activity, and company data, and use them to filter feedback and control access.
6 min read
Track visitor analyticsHow Quackback counts portal and widget visitors without cookies, what the Visitors dashboard shows, and how visitor privacy is protected.
2 min read
Manage portal usersFind, filter, and manage the people who give you feedback: user profiles, leads, segments, blocking and removing users, and portal invitations.
6 min read
Manage companiesBrowse the company directory, edit company profiles, define custom company attributes, and target companies with segments.
2 min read