Help Center
Build a searchable knowledge base your users can browse and search.
JM
Written By James MortonLast updated 11 days ago
Give your users answers before they ask. The help center is a standalone knowledge base served on its own subdomain (or custom domain) where you can publish articles organized by category.
Warning: The help center is an experimental feature. Enable the
helpCenterflag in Admin > Settings > Experimental to get started.
Get started
- Set up your help center — Enable the feature, configure your subdomain, and choose access control
- Organize with categories — Create categories to group related articles
- Write and publish articles — Author, format, and publish help content
Customize
- Use a custom domain — Serve from
help.yourcompany.cominstead of the default subdomain - Search and discovery — How hybrid keyword + semantic search works
Developers
- MCP tools — AI agent tools for managing help content
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Related articles
Set up your help centerEnable, configure, and launch a public knowledge base on your own subdomain.Write and publish articlesAuthor, format, and publish help content that users can find and read.Organize with categoriesCreate categories to group related articles and help users find answers faster.Search and discoveryUnderstand how hybrid keyword and semantic search works across your help center.