Files API reference
Files endpoints of the Quackback REST API: paths, parameters, request fields and responses.
This is the reference for the Files endpoints of the Quackback REST API: every endpoint, its parameters, request fields and response fields. It is generated from the API's OpenAPI description, so it matches what the API accepts.
All paths are relative to /api/v1 on your workspace's address (for example https://feedback.example.com/api/v1). Authenticate with an API key in the Authorization: Bearer qb_... header. For keys, errors, pagination and rate limits, see API overview. Every workspace also serves an interactive reference at /api/v1/docs.
Endpoints
POST /files: Upload a file
Upload a file
POST /api/v1/files
Upload a file so it can be attached to a conversation reply, note, or ticket. Send the raw file bytes as the request body (not multipart/form-data) and the file name as the name query parameter. The response carries a fileId: attach it by setting attachments: [{ fileId }] on the reply/note/ticket request.
Parameters
Name | In | Type | Required | Description |
|---|---|---|---|---|
| query | string | Yes | File name, including its extension |
Response 201: returns fileId, url, name, contentType, size, family.
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