Changelog

Guided onboarding: from sign-up to live in a few steps

The first few minutes with a new tool decide whether a team sticks with it. So new workspaces now start with a guided setup that takes you from sign-up to a live feedback portal and messenger, one clear step at a time.

A launch plan on Home

A short setup wizard gets the basics in place. Then a launch plan on Home shows exactly what's left before you go live.

You can now:

  • Set up a new workspace with a step-by-step wizard
  • Follow a launch plan on Home that tracks what's done and what's next
  • Take a quick product tour
  • Preview your Messenger before customers see it
  • Install Messenger and invite your team in a couple of clicks

Your brand, offered not forced

We look up your company website and offer the logo we find. Nothing changes until you say yes.

Other improvements

  • Welcome and setup emails arrive in your team's language

Where to find it: new workspaces see it straight away. Existing workspaces keep their setup as it is.

Live on Quackback Cloud now, and in Quackback 0.15 for self-hosted teams.