Portal filters: help customers find what they're looking for

Your customers asked for a feedback portal that's as easy to search as the admin is for your team. So we rebuilt how the portal feed filters and searches. Customers can now find past posts, narrow the feed to what they care about, and keep track of their own requests.

Filters you can see

Filters now sit right next to the feed, with a count on every option, so customers can see what's there before they click.

You can now:

• Filter the feed by status, board and tag
• See active filters as chips, change one by clicking it, or clear them all at once
• Search complete and closed posts too, with your search staying in view
• Open filters from a Filters button on phones

Your own posts, votes and follows

Signed-in customers get three new views, so they can keep up with what matters to them without scrolling the whole board.

You can now:

• See your own posts in My posts
• See everything you've voted on in Voted
• Keep up with posts you follow in Following

Other improvements

• Shipped posts link to the changelog entry that announced them
• Posts can be submitted with just a title
• A board can limit replies to the post's author and your team
• Board items are called posts everywhere, instead of ideas
• The portal header stays in view as you scroll

Thanks to everyone who asked for this on our board, and to shamblashini for contributing author-only replies.

Where to find it: on every feedback portal. Reply limits are in each board's settings.

Live on Quackback Cloud now, and in Quackback 0.15 for self-hosted teams.