Saved views, bulk edits and automatic tagging

The feedback inbox and portal gain saved views, bulk edits, automatic tagging and in-place moderation.

Feedback inbox

• Saved views for any combination of filters
• Match counts next to each filter option
• Bulk status changes across selected posts
• Sort by priority
• Pin a post to the top of its public board

Tags, fields and moderation

• Tag descriptions that AI uses to apply tags to new posts
• One-click backfill of a tag across existing posts
• Custom fields on a board's submission form, with short choice lists shown as one-tap buttons
• Hold posts or comments containing images or links for review, and approve them in place

Portal and roadmap

• Roadmap views built from statuses, with reorderable columns, comment counts on cards and smoother drag and drop
• Assign owners, moderate and vote on behalf of customers from the portal
• Public profile pages for portal users
• Images in comments
• Custom share image and favicon for your portal

Improvements

• Email notification when a post is assigned to you
• Merged feedback list restored, with votes and comments rolling up onto the main post

Availability: Saved views are in the header of the feedback inbox. Automatic tagging is in Settings > Feedback & Roadmaps > Tags and requires AI to be set up. Content holds are in Settings > Feedback & Roadmaps > Moderation, and custom fields in Settings > Feedback & Roadmaps > Boards.