Changelog

Status pages

Quackback now hosts a status page for communicating incidents and maintenance to customers, run from the same workspace as feedback and support.

Status page

  • Services arranged into groups by dragging
  • Current incidents, scheduled maintenance and uptime history for each service
  • Visitor subscriptions to incident and maintenance updates, with subscriber management
  • Public visibility, or visibility limited to chosen customer segments
  • Public page available in Spanish
  • Redesigned public banners and incident timeline

Incident management

  • Incidents started from templates
  • Stepper for moving an incident through each stage and posting updates
  • Maintenance dialog for scheduling planned work ahead of time
  • Admin overview page showing everything at a glance
  • Status read and update through the REST API

Availability: Turn on Status in Settings > General, then open Status in the admin rail. Visibility and segments are in Settings > Status.