AI finds your duplicate feedback automatically
Duplicate feedback is one of the biggest time sinks in product management. Quackback now detects and groups duplicates automatically using AI.
How it works
When new feedback arrives, Quackback automatically:
- Searches for similar existing posts using semantic similarity
- Verifies matches with an LLM to filter out false positives
- Surfaces merge suggestions in your admin inbox
- Key quotes pulled from the original post and comments
- Suggested next steps for your team
- Live staleness detection — summaries refresh when significant new comments arrive
- **Duplicates** — posts that look like they're asking for the same thing
- **Patterns** — emerging themes across multiple posts
- **Relevance sorting** — focus on the highest-signal suggestions first