Migrate from Canny & faster performance

Switching from Canny? A new import pipeline makes migration straightforward. We've also shipped significant performance improvements across the board.

Canny importer

Migrate everything from Canny with a dedicated import pipeline:

• Feedback posts — titles, descriptions, statuses, and categories
• Votes — preserved with original voter attribution
• Comments — full threads with timestamps intact
• Users — profiles and email addresses

Your existing data comes over intact so you can pick up right where you left off.

Smarter post deletion

When you delete a post that has linked issues in external trackers, Quackback now gives you control over what happens to those issues:

• A dialog shows every linked issue with a checkbox to archive or close it
• Supports Linear, GitHub, Jira, GitLab, ClickUp, Asana, Shortcut, Azure DevOps, Trello, Notion, and Monday
• Configure the default behavior per integration in settings

No more orphaned issues left behind after cleaning up your feedback board.

Performance improvements

Quackback is noticeably faster across the board:

• Page loads — tenant settings and integration data are now cached with automatic invalidation
• MCP search — response size reduced from ~170KB to ~40KB per page
• Admin inbox — query payload reduced from ~1.4MB to ~200KB per 100 posts

Bug fixes

• Fixed OAuth token exchange errors for MCP clients like Claude Code
• Fixed widget vote highlights not appearing after SSO
• Fixed dark theme flicker on admin pages
• Fixed posts showing "Unknown" author when created via MCP