Feature Requests
Szabolcs Fruhwald·7 days ago
Planned
Multi-Subdomain Routing for core QB Features (help / support / feedback)
:rocket: The Problem
Quackback brilliantly combines a Help Center, a Support Inbox, and Feedback Boards. However, forcing us to choose a single subdomain to host it (e.g., only help.domain.com or only feedback.domain.com) compromises the user experience:
- Frustrated users looking for a support ticket on a
feedback.yourdomain.comURL is confusing. - Users wanting to upvote the roadmap on a
support.orhelp.subdomain is similarly unintuitive.
:bulb: The Solution
Allow a single Quackback instance / workspace to map multiple subdomains to specific QB modules as entry points:
help.yourdomain.com➔ Routes directly to the Knowledge Base / Help Center.support.yourdomain.com➔ Routes directly to the Ticket Submission Form.feedback.yourdomain.com➔ Routes directly to the public Feature Voting & Roadmap.
:glowing_star: Why This Adds Value
- Enterprise UX: Matches industry standards by sending users exactly where their intent dictates.
- The Ultimate All-in-One: Completely replaces the need to run separate, fragmented tools (like Zendesk + Canny) just to get the right URLs.
2 Comments
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SF
Same for status.yourdomain.com routing to Status page.. On top of obvious UX improvements, this feature should also boost SSO.

I agree with you @Szabolcs Fruhwald, this has crossed my mind too since expanding beyond feedback boards. It's on my todo list, hopefully will be able to share updates on this soon.