Developers

REST API, webhooks, and the MCP server for AI tools and agents.

JM
James Morton
By James Morton·6 articles
MCP ServerTurn on Quackback's MCP server, connect Claude Code, Cursor, VS Code, Windsurf or Claude Desktop at /api/mcp, and understand API key and OAuth scopes.
6 min read
WebhooksSend real-time HTTPS notifications to your endpoint: create webhooks in the admin or API, all 36 events, payloads, signature verification, and retry behavior.
10 min read
API overviewCreate an API key, authenticate to the REST API, and learn the base URL, errors, pagination and rate limits. Full endpoint reference lives at /api/v1/docs.
4 min read
Tickets APIList, read, open, reply to, note on, assign and update support tickets over the REST API, with query filters, fields and file attachments.
7 min read
Status APIDrive your status page from monitoring tools: update service status, open incidents, post updates, schedule maintenance and read the public summary over the REST API.
4 min read
MCP tool referenceEvery tool and resource on Quackback's MCP server (40 tools, 6 resources): parameters, required scopes and examples for feedback, changelog, help center, conversations and tickets.
16 min read