What's included on each plan
A plan-by-plan comparison of Quackback Cloud features: seats, boards, Quinn, macros, webhooks, MCP, custom domains, workflows, integrations, custom roles, SSO, and the audit log.
This article lists what each Quackback Cloud plan includes and which features need a higher plan. Self-hosted (open source) installs include every feature with no plan limits.
Cloud has four plans: Free, Pro, Business, and Enterprise. For prices and seats, see Quackback Cloud plans.
Plan comparison
Feature | Free | Pro | Business | Enterprise |
|---|---|---|---|---|
Included seats | 1 | 5 | 20 | Unlimited |
Boards | 1 | Unlimited | Unlimited | Unlimited |
Posts | 50 | Unlimited | Unlimited | Unlimited |
Quinn usage | None | Standard | Higher | Maximum |
Quinn agent, Copilot drafts, and AI insights | No | Yes | Yes | Yes |
Macros | No | Yes | Yes | Yes |
Custom domain | No | Yes | Yes | Yes |
Webhooks | No | Yes | Yes | Yes |
MCP server | No | Yes | Yes | Yes |
Custom email sending domains | None | 1 | 3 | Unlimited |
Status page components | 3 | 10 | 25 | Unlimited |
Workflows | No | No | Yes | Yes |
Integrations | No | No | Yes | Yes |
Custom CSS | No | No | Yes | Yes |
Custom roles | No | No | Up to 5 | Unlimited |
Single sign-on (SSO) | No | No | No | Yes |
Audit log | No | No | No | Yes |
Available on every plan
These have no plan gate on Cloud:
- The support inbox, live chat in the Messenger, the email channel, and tickets
- Feedback boards, voting, the roadmap, and the changelog
- The help center
- The status page (up to the component limit above)
- The widget
- The REST API (your usage shows on the API requests meter)
- Custom brand colors and themes
What happens at a limit
When you try something your plan does not include, or go over a limit, Quackback tells you which plan you need. Your existing data always stays. See Upgrades and downgrades for details and examples.
Usage meters
Some things are metered each month rather than switched on or off. The meters on Admin > Settings > Plan & billing show:
- Quinn usage: the percentage of your included Quinn usage used this month
- Emails: changelog and status page emails sent this month
- API requests: REST API calls this month
When Quinn or email runs out, you can buy a top-up pack. See Quinn usage and top-ups.
Related articles
- Quackback Cloud plans: Plans, prices, and seats
- Upgrades and downgrades: Change plans and start trials
- Quinn usage and top-ups: How Quinn usage is included and topped up
- Integrations: Every integration you can connect
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